The Mammut Mind platform has been developed to meet the general need of colleagues for advanced chatbots in the market. This chatbot, without the worry of monthly charges or system outages, has provided a public platform that has all the capabilities of external platforms. Among the features of Mammoth Mind are the following:
The possibility of customization according to the needs of industrial groups, the possibility of connecting to all LLMs, recognizing the user persona by Mammut’s dedicated chatbot, recognizing the job position and place of employment of each user, response models based on users.
Personal information and classified by companies, maintaining information confidentiality, standard infrastructure for using various models
The possibility of determining the level of access of users to organizational information, determining access to information according to job position, private chat, maintaining personal privacy, accessibility, no need to break the filter. Unlimited (premium), access to multiple resources.
In the direction of making after-sales service processes smarter, Mammut Digital has taken an effective step in digitizing the pre-repair warranty verification process by designing the PWA module in the Raisa system.
By eliminating manual and traditional steps, this module has made the warranty verification and verification process faster, more accurate, and more traceable. A transformation that leads to increased service quality and reduced warranty costs.
Mammut Digital; Digital Transformation Mammut Style.
The importance of after-sales service in the automotive industry is not hidden from anyone, and in the era of digital transformation, traditional methods no longer have a say.
Mammut Digital, as the digital transformation arm of Mammut Group and a partner in the digitalization strategies of the group’s companies, has taken an important step in a joint initiative with Titan Diesel to improve the experience of drivers, dealerships, and sales department associates.
In the new integrated and intelligent acceptance method with new hardware and software tools, the driver’s request is recorded directly on the tablet, and images and locations of vehicle breakdowns are recorded accurately.
The technical team has access to complete, transparent, and traceable information, and the result of this transformation is a reduction in human errors, increased acceptance speed, greater transparency, and improved user experience for all stakeholders.
This achievement is the result of Mammut Digital’s focus on innovation, digitalization, and creating practical solutions for the heavy vehicle industry.
Mammut Digital Company Achieved Top National Rank in Digital Transformation, Software, and Artificial Intelligence at the National Conference on Industry and Mining Day.
Wednesday, 4 Shahrivar 1404 (equivalent to August 26, 2025) – At the National Conference to Commemorate Industry and Mining Day, which was held with the presence of Masoud Pezeshkian, President, Minister of Industry and Mining, and a group of senior government and private sector managers, the country’s top companies in 17 different fields were introduced and their CEOs were honored. At this ceremony, Mammut Digital Company, focusing on developing data-driven solutions, software, artificial intelligence, and digital transformation, was selected as one of the country’s top companies in the fields of digital transformation, software, and artificial intelligence.
Omid Hashemi, CEO of Mammut Digital Company, received a plaque of appreciation and a statuette of this national honor from the Minister of Industry and Mining. On the sidelines of the event, Omid Hashemi, CEO of Mammut Digital, emphasized: “This national award is not the end, but the beginning of a new chapter in Mammut Digital’s international development path. Our goal is to cooperate with domestic and foreign technology-based companies and accelerate the digital transformation process in the industry to increase the share of the digital economy. We have focused on four areas: developing software products and data analysis, especially in the field of connected cars, providing smart platforms for transportation and logistics, developing digital solutions and artificial intelligence and data-driven tools for production, business and industry management. During this period of holding a ceremony to commemorate Industry and Mining Day and honoring the country’s top entrepreneurs and managers, 1,300 companies were nominated for awards out of about 1 million active businesses in the country.
In a successful business, the customer means everything, understanding the customer, customer needs, assessing customer satisfaction, building a product based on customer needs, and following up on customer requests. Walking alongside the customer all the way requires its own tools, and in the Mammut world, this important issue has always been given special attention. These tools are developed in the Mammut Group by Mammut Digital, and this collaboration in digital transformation will make the path of growth and development clearer for the Mammut Group.
We hope that soon, up-to-date customer communication systems will be implemented at the highest quality level in all companies of the group. P.S.: Special thanks to all the teams from different parts of the Mammut and Mammut Digital worlds who are participating in this project.
“Lotti”, the AI assistant of Mammut Connect, was unveiled. With the entry of AI into various areas of life and industry, its place in the transportation system and products in this field seemed empty. This issue became a development path in Mammut Connect, and the technical team of this complex began a path full of ups and downs in order to use AI. One of the achievements in this development path is the intelligent fleet management assistant, which was unveiled at this year’s auto show and is set to revolutionize the conversation between drivers and fleet managers with their vehicles.
