Introduction of Raisa, the specialized ERP for the automotive industry with a focus on sales and after-sales services:
Raisa is a specialized ERP system specifically designed for the automotive industry, where the true value of the customer begins after the sale. With a deep focus on sales and after-sales services, Raisa enables automotive companies to intelligently and accurately manage the entire vehicle lifecycle — from order placement to post-delivery services. From omnichannel sales and warranty management to parts inventory control and roadside assistance dispatch, Raisa brings all customer touchpoints together in a unified platform. Intelligent integration with financial, warehouse, and CRM modules ensures that vital business information flows smoothly and uninterrupted between departments, leading to faster decision-making and greater customer satisfaction.
What sets Raisa apart is its specialized architecture in the field of after-sales services. From scheduling preventive maintenance to real-time SLA monitoring, Sima transforms traditional services into intelligent care. Dealerships, importers, and manufacturers benefit from features such as automatic warranty validation, intelligent spare parts management, and customer communication tools — all aimed at reducing vehicle downtime, lowering service costs, and increasing brand loyalty. Developed within the automotive ecosystem of the Mammut Group, Raisa is not just an ERP; it is your competitive engine in the fast-paced automotive industry.
